Quiz – Atlantic Provinces Dental Ethics Support Resource

Dental ethics quiz

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Category: Your Professional Reputation Matters

1. You are responsible to equip your office to protect the information in you patient files with restricted access to files, firewalls, daily back-up of information and anti-virus software. The transfer of patient information to another dental office should be afforded the same level of protections as the information stored in your office:

A) True

B) False

Category: Your Professional Reputation Matters

2. Which of the following is the best advertising strategy to attract patients and build your practice?

A) A strong social media presence.

B) Word-of-mouth; your patients, staff and peers can all be influential advocates of your practice.

C) Costly newspaper, radio and television advertisements.

D) Monthly mail out flyers to new residents.

Category: Patient Communication and Treatment Planning

3. If you accept assignment and discount your fee for an insured patient, the amount submitted to the insurance company must reflect the overall discounted amount. Discounting only the co-pay amount is fraudulent:

A) True

B) False

Category: Patient Communication and Treatment Planning

4. When a patient presents with a difficult treatment case which of the following principles should you take into consideration?

A) Undertake procedures within your personal scope (knowledge, training and skills). Your personal scope can be updated and increased through continuing education.

B) Dive right in! The best way to learn is by doing.

C) Seek a consultation if you have a concern that treatment may be beyond your skills or comfort level. When appropriate, refer the patient.

D) A and C only

Category: Practice Advertising and Promotion

5. Ethical Dilemma
After practicing successfully for over a decade and having an interest in orthodontics, you decide to enroll in some continuing education courses that enable you to provide this service to your patients. The contractor that updates the dental practice’s website advises you that she can upload some stock imagery of smiling, happy orthodontic patients to the website and cause internet surfers who google the word ‘orthodontist’ for your community to find your website.

Despite the fact you know there is a difference between practicing orthodontics and being a licensed orthodontist, you’re not worried about the ethics of this online promotion as the web designer is responsible for all the advertising and promotional content:

A) True

B) False

Category: Practice Advertising and Promotion

6. It is important to promote the most advanced technology used in your practice, whether or not it is appropriate for all patients, or supported by approved standards of care:

A) True

B) False

Category: Dentist to Staff Relationships

7. An office policy should be developed pertaining to the recognition, discussion and reporting of domestic violence, abuse and neglect. Dentists have a legal and professional responsibility to report in Nova Scotia:

A) True

B) False

Category: Dentist to Staff Relationships

8. Which of the following help maintain healthy dentist to staff relationships?

A) Being inclusive and demonstrating appreciation for staff.

B) Regular staff meetings.

C) Verbal job descriptions and office policies.

D) Annual written performance reviews of staff.

E) A and C

F) A,B, and D

G) All of the above

Category: Peer-to-Peer Conduct

9. Ethical Dilemma
Your practice partner has taken a month’s vacation to tour Europe and you have agreed to see her patients that present with emergency situations. One morning, a patient of hers arrives unannounced at the dental practice complaining of a terrible toothache. The receptionist quietly advises you that the patient has an unpaid balance on their account at the office.

What should you do?

A) Refuse to treat the patient until they rectify their account.

B) Treat the patient and suggest that due to your more consistent availability they see you for their continuing care.

C) Treat the patient on an emergency basis only, regardless of their financial status.

D) Recommend they go to a different office for emergency treatment; they are not a good patient to have at your practice if they don’t pay their bills.

Category: Peer-to-Peer Conduct

10. Where dental treatment may present a danger to a patient with existing medical condition(s), it is important to:

A) Try and treat the patient to the best of your ability regardless of whether the treatment is too complex.

B) Consult with patient’s physician regarding dental care and refer to a dental specialist if necessary.

C) Refer to a specialist without providing them with the patient’s medical history, specialists are well trained in medical emergency treatment and don’t require cumbersome patient histories.

D) All of the above.

Category: Dentist to Laboratory Conduct

11. When including shade selections which of the following help the lab create an accurate color match?

A) Good quality photographs.

B) Pieces of the patients enamel.

C) A coloured drawing.

D) All of the above.

Category: Dentist to Laboratory Conduct

12. What does the dental laboratory require from the dentist in order to do the best job for the patient?

A) A straight forward handwritten or typed script.

B) Appropriate models and patient records.

C) A reasonable delivery date.

D) All of the above.

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